Terms & Conditions
Save gas, money, and time. Shop on-line! Transactions over the internet are the simplest and most cost-effective way to make a purchase; but, if you prefer to telephone or e-mail your order, please feel free to do so.
We accept most major credit and debit cards, personal checks, and postal money orders for your shopping convenience.
Please read our entire
terms and conditions carefully prior to
ordering. You will find these terms and
conditions similar to most other
internet stores. By placing an order,
you are agreeing to our terms and
Customer satisfaction and product quality is the foundation of our success. We gladly accept returns if you are not completely satisfied with your purchase. The following conditions apply with all returns:
Ye Olde Lamp Shoppe takes extra care in checking for damage and defects prior to shipping. We pack and ship your merchandise according to UPS and FedEx standards. Please inspect the merchandise carefully as soon as it arrives. If the box or carton is torn, pushed in, or looks damaged in any way have the delivery person note it prior to signing for the order. If there is damage, immediately contact the delivery service to start a claim. Please note that it is the customer's responsibility to keep the original packing for possible inspection by UPS or FedEx. Failure to keep this original packing may result in a denial of the claim and refund. Next, contact Ye Olde Lamp Shoppe and make us aware of what you want to do. We will replace any damaged item at no additional cost to the buyer as long as we are notified within 5 days after the delivery date noted by the shipper. Replacements will be sent within a short reasonable time, often even prior to settlement of the claim. Please note that if the customer desires for whatever reason that they do not want a replacement of the merchandise, then the terms and conditions listed above are utilized to process a refund.